Terms and Conditions
Welcome to Stundy Mantra! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms.
Use of the Website
You must be at least 18 years old to use our services.
You agree to provide accurate and complete information when making a purchase.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
Intellectual Property
All content, logos, and materials on this website are the property of Stundy Mantra and are protected by copyright laws.
You may not reproduce, distribute, or use any content without prior written consent.
Pricing and Payment
Prices for our products/services are subject to change without notice.
We accept multiple payment methods, and all transactions must be completed successfully before order processing.
Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on the website.
Refund and Return Policy
Eligibility for Returns
Returns are accepted within 7 days of delivery, provided the product is unused, undamaged, and in its original packaging.
Items that are damaged due to customer misuse will not be eligible for returns.
Refund Process
Once we receive the returned item, we will inspect it and process your refund within 7-10 business days.
Refunds will be issued to the original payment method.
Shipping charges are non-refundable.
Exchange Policy
If you receive a defective or incorrect item, we will offer a free replacement. Please contact our support team within 48 hours of receiving the product.
Non-Returnable Items
Certain products such as personalized items, perishable goods, and digital downloads are not eligible for return.
Shipping Policy
Shipping Timelines
Orders are processed within 1-2 business days and shipped within 5-7 business days, depending on location.
Delivery times may vary due to unforeseen circumstances.
Shipping Charges
Shipping charges are calculated based on the destination and weight of the package.
Free shipping may be available on select products or during promotions.
Tracking Information
Once your order is shipped, you will receive a tracking number via email/SMS.
Customers are responsible for tracking their orders and ensuring availability at the delivery address.
International Shipping
We currently do/do not offer international shipping (update as per your business model).
Customs duties and import taxes (if applicable) will be the responsibility of the customer.
Delayed/Lost Shipments
If your shipment is delayed beyond the estimated time, please contact our customer support for assistance.
Lost shipments will be handled on a case-by-case basis.